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Operations

Hotel Operations Management for
Maximum Performance

Crescent Hotels & Resorts, Operations
The success of your hotel is contingent upon the seamless integration of operations, from guest services to financial management. At Crescent, our hotel management and operations programs are time-tested and proactive to adapt to external shifts and the goals of our clients.
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GROWTH FOCUSED, HANDS ON

With a diverse portfolio across North America, Crescent offers hands-on operations of brands, independent boutiques, luxury hotels, resorts and lifestyle collections. Our strength is in our proactive approach and flexibility to create growth strategies around the environment of each property.
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GROWTH FOCUSED, HANDS ON
Proactive Operations

Proactive Operations

We work as an extension of your hotel ownership to execute a sound business plan for your business.
  • Provide hands-on, professional hotel and resort management services
  • Deliver superior financial performance while improving asset value
  • Create positive work environments where associates flourish
  • Evaluate cost-saving efficiencies with other Crescent properties
Hospitality Financial Management

Hospitality Financial Management

Your hotel's profitability begins and ends with your balance sheet. At Crescent Hotels & Resorts, we specialize in sound financial management for the hospitality industry, ensuring efficient financial operations through our centralized accounting services.
  • Our experienced team interprets and delivers actionable financial intelligence to guarantee maximum profitability and improve property value based on superior financial performance.
  • Crescent's cloud-based financial services set us apart from other hospitality management companies, with extensive transaction processing and financial reporting services.
Information technology that powers productivity

Information technology that powers productivity

Crescent Hotels & Resorts offers information technology services, tools and partnerships to ensure your hotels run at peak performance. Our IT services include telecommunications, credit card processing, cloud-based collaborations and maintenance. We streamline your operations through web-based platforms, as well as preferred partnerships with senior technology leaders within the industry.
  • Superior and cost-effective IT service delivery, monitoring & managed services and comprehensive cyber/privacy compliance programs from strategic partners
  • Strong adoptions of best-in-class cloud collaboration platforms
  • Turnkey IT project management services for hotel development and IT projects
  • Strategic technology partner and service provider management to drive accountability and best terms
  • Deep brand technology partnerships to ensure all initiatives and benefits are leveraged
View Our Capabilities

View Our Capabilities

  • Financial Reporting
    • P&L Statements and Balance Sheet Reconciliations
    • Cash flow statements and analytical analysis
    • Direct ownership access to reporting platforms and tools
    • Flexible reporting based on investor needs
    • Assistance to ownership groups with government relief programs
    • Complete transparency in financial reporting
  • Accounts Payable
    • Vendor invoices
    • Utilities management
    • Loan payments
    • Partner distributions
    • Electronic/ACH payment
    • Check registers
    • Open liability reports
    • Vendor aging
  • Payroll Processing
    • Centralized data collection
    • Payment processing
    • Third-party tax filing and compliance
    • Employment verifications
    • W-2 reporting
  • Cash Flow Compliance
    • Weekly monitoring of account balances
    • Monthly cash flow projections
    • Assistance with banking relationships
Success Stories
Proven success from years of hands-on experience in hotel and resort management and development.
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EXPLORE MORE SERVICES

Crescent Restaurant Group

Crescent Restaurant Group

Our talented restaurateurs offer dynamic solutions for the development, launch and operations of hotel and resort restaurants - from concept and design to culinary arts.
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Project Management

Project Management

Our rock-solid project management team oversees all aspects of your hotel development and capital improvement projects and the entire lifecycle of your asset.
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Business Development

Business Development

Crescent's business development team helps owners grow strategically, finding the best opportunities for return on investment. From pre-opening services to turn-key project management, we take your property in the right direction.

Learn MoreLearn More about Business Development