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Our Team

Hands-on Leadership and the Competitive Edge

We are company of industry veterans
We are a company of industry veterans, deeply focused on a practical, positive and proactive approach. Our driving force is a dedication to helping owners and investors succeed and profit while ensuring a positive management experience where our associates thrive.
Solid leadership and an entrepreneurial spirit give us a competitive edge. At Crescent Hotels & Resorts, our philosophy to hotel management is not only an understanding of ownership but an embodiment of this viewpoint in all aspects. From our executive leadership and professional management teams to our dedicated associates, we are operators at heart.
Solid leadership and an entrepreneurial spirit give us a competitive edge

Meet the Team

Michael George

Michael George

Founder & CEO
Dawn Gallagher

Dawn Gallagher

President of Hospitality
Rob Smith

Rob Smith

President, CFO of Finance & Corporate Services
Anthony Cohen

Anthony Cohen

President of Canada
Stefani Raggio

Stefani Raggio

Chief People & Culture Officer
Caroline George

Caroline George

Chief Legal Officer
E. Robert Roskind

E. Robert Roskind

Partner & Chairman
Tom Gilliland

Tom Gilliland

Chief Operations Officer
Lilian Hu

Lilian Hu

Executive Vice President, Business Strategy
Clarence Jordan

Clarence Jordan

Senior Vice President, Hotel Finance
Erica Lipscomb

Erica Lipscomb

Senior Vice President, Revenue Strategy
Nancy Johns

Nancy Johns

Senior Vice President, Integrated Marketing & Digital Solutions
Sherry Serio

Sherry Serio

Senior Vice President, Sales & Marketing Lifestyle & Independent Hotels
Chris Chamblee

Chris Chamblee

Senior Vice President, Project Management & Engineering
Jeanette Costa

Jeanette Costa

Senior Vice President, Sales & Marketing
Caroline Dyal

Caroline Dyal

Senior Vice President, Operations
John Robinson

John Robinson

Senior Vice President, Finance & Technology
Kelli Chojnacki

Kelli Chojnacki

Senior Vice President, Sales & Marketing
Michael Newbrand

Michael Newbrand

Senior Vice President, Operations
Pamela Mathiowetz

Pamela Mathiowetz

Vice President, Operations
Craig Perch

Craig Perch

Vice President, Revenue Strategy
James Eason

James Eason

Vice President, Revenue Strategy
Suzie Balling

Suzie Balling

Vice President, Revenue Strategy
Alfio Celia

Alfio Celia

Vice President, Crescent Restaurant Group
Lorraine Park

Lorraine Park

Vice President, Spa, Retail & Wellness
Iggy Hernandez

Iggy Hernandez

Vice President, Sales & Marketing
Jeanne Shutt

Jeanne Shutt

Vice President, Sales Integration
Allison Beckner

Allison Beckner

Vice President, Operations
Jon Hodges

Jon Hodges

Vice President, Global Sales
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Joy Johnson

Vice President, Compliance
Kristi Miller

Kristi Miller

Vice President, People & Culture
Mike Rayburn

Mike Rayburn

Vice President, Sales & Marketing
Shameka Urguhart

Shameka Urquhart

Vice President, Revenue Strategy
Carrie Wells

Carrie Wells

Vice President, Revenue Strategy
Rodney Schunk

Rodney Schunk

Vice President, Risk Management
Lois Geddes

Lois Geddes

Vice President, Sales & Marketing
Gabor Fenyves

Gabor Fenyves

Vice President, Revenue Strategy
Angela Coner

Angela Coner

Vice President, Sales & Marketing
Andrew Jones

Andrew Jones

Vice President, Investment & Revenue Analysis
Jacki Gvozdich

Jacki Gvozdich

Vice President, Purchasing
Rhonda Khabir

Rhonda Khabir

Vice President, Commercial
Bradley Poock

Bradley Poock

Vice President, Revenue Strategy
Phillip Cunningham

Phillip Cunningham

Vice President, Operations
Patrick Cirella

Patrick Cirella

Vice President, Investment Analysis
Catherine Beck

Catherine Beck

Vice President, Corporate Accounting
Adam Butts

Adam Butts

Vice President, Procurement Operations and Systems
Michelle Donovan

Michelle Donovan

Vice President, Operations
Bryan Woodward

Bryan Woodward

Vice President, Operations
Debbie Abtin

Debbie Abtin

Vice President, Hotel Finance
Ryan Minton

Ryan Minton

Vice President, Operations
Janine Sedgwick

Janine Sedgwick

Vice President, People & Culture - Canada
Andrew Dorough

Andrew Dorough

Vice President, Operations
Heather McCord

Heather McCord

Vice President, Hotel Finance - Transitions
Greg Simons

Greg Simons

Vice President, Crescent Restaurant Group
Farrah Strickland

Farrah Strickland

Vice President, People & Culture/Talent Management
John Gorski

John Gorski

Vice President, Hotel Finance
Cheri Hall

Cheri Hall

Vice President, Hotel Finance
Xin Wang

Xin Wang

Vice President, Hotel Accounting
Todd Slan

Todd Slan

Vice President, Information Technology
Jestina Kerr

Jestina Kerr

Vice President, Hotel Finance
Robbie Kearney

Robbie Kearney

Vice President, Golf Operations
Shauna Gingras

Shauna Gingras

Vice President, Portfolio Technology
Chris Bybee

Chris Bybee

Vice President, Hotel Accounting
Beth Hightower

Beth Hightower

Vice President, Hotel Finance
Jeff Waters

Jeff Waters

Vice President, Operations - Canada
Jenniffer Tang

Jenniffer Tang

Vice President, Revenue Strategy

Crescent was born with a deep belief in our people

We encourage their energy, passion and abilities to make our hotels run in a remarkable way. When that happens, our guests experience The Crescent Care, an industry leading ideal. Our guests benefit from what each associate does as a part of this vision.
Get to know more about our diversity and equality

Growing through diversity, equality and communication

At Crescent, our differences are what make us great. That's why we are dedicated to creating an environment that encourages open conversations about diversity, race, equity and inclusion. We stand out because we believe in our people. Through education, recruiting and promoting diverse talent, we can strengthen our culture and community.